Cancellation instructions

You can revoke your contractual declaration within two weeks without giving reasons in text form (e.g. letter, fax, email) or - if the item is left to you before the deadline - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Section 312c Paragraph 2 of the German Civil Code (BGB) in conjunction with § 1 paragraph 1, 2 and 4 BGB-InfoV as well as our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with § 3 BGB-InfoV. To meet the cancellation deadline, it is sufficient to send the cancellation or the item in a timely manner. The revocation must be sent to:

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be returned. If you cannot return the service received to us in whole or in part or only in a deteriorated condition, you may have to pay us compensation. This does not apply to the transfer of items if the deterioration of the item is solely due to its inspection - as would have been possible in a store.
Furthermore, you can avoid the obligation to pay compensation for deterioration caused by the intended use of the item by not using the item as your own property and refraining from anything that would impair its value.
You have to bear the cost of returning.  Obligations to refund payments must be fulfilled within 30 days. The period begins for you when you send your cancellation declaration or the item, and for us when we receive it.

The right of withdrawal does not apply to the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs and for deliveries outside the EU.

If you have financed this contract with a loan and you revoke the financed contract, you are no longer bound to the loan contract if both contracts form an economic unit. This is to be assumed in particular if we are also your lender or if your lender uses our cooperation with regard to financing. If we have already received the loan when the revocation or return takes effect, your lender assumes our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the subject of this contract is the acquisition of securities, foreign currencies, derivatives or precious metals. If you want to avoid a contractual obligation as much as possible, revoke both contractual declarations separately.